Transforming Operations
Choosing the right operational model.
We start by understanding your operation and efficiency goals.
Executing Efficiently
From definition to implementation: our goal is to transform end to end processes linking off-line and on-line, with operational capabilities with our group partners in Europe and Latam.

Consulting

Designing and transforming in order to provide new operational models through the development of highly efficient operations

We develop our projects in strong partnership with our clients and are poised to achieve great results. We have a strong entrepreneurial spirit and an absolute commitment to delivering long term value to our clients. This is evidenced by a successful track record of projects with industry leading companies in the field of transforming operations.

Operational Efficiency

Operational Efficiency

We develop and implement target operating / service delivery models by improving the efficiency of our client's operational value chain. We deliver projects that produce a new way of running the organization, combining digital technologies and operations capabilities in an integrated, well-sequenced way to achieve step-change improvements in revenue, processes, supplier relationships, customer experience, and cost. Governance and performance measurements are key assets in our projects.

Operational Digital Transformation

Operational Digital Transformation

With a centralized, holistic view into an entire operation, we help our clients to consider how they can reshape their operations, linking smoothly back and front end processes, maximizing digital channels, improving their value propositions and developing end-to-end operational consumer-centric journeys to increase growth and customer satisfaction.

Execution Excellence

Organizational Excellence

We help our clients in defining organizational plans and executing the change actions derived by the impact of the coming digitization of the workforce—and the powerful economics of automation—that will require a sweeping rethink of organizational structures, partnerships, measures, and control.

About

People are the foundation of our business

Our background lies in the world of operations and we invest significant amounts in maintaining our detailed operational knowledge. We try to encourage our team to push their intellectual and emotional skills to their limits. We value the powerful bonds we create with our customers and try to improve their working days. We are continuously adapting to new trends.

Management Team

Edgar Aznar
Edgar Aznar
Founder & CEO
I am a consulting-preneur with over 20 years of experience in the field of transformation, change & digital innovation. I put passion in everything I do: my family, my business and my sports. GAMMABC is my perfect space.
Ignacio Menéndez
Julio Antonio Hernández
Managing Director Mexico
More than 20 years of experience in Organizational Transformation, BPO, IT & Advisory, in Madrid, Paris, London and Mexico mainly for banking and automotive financial services, public administration, insurance. Entrepreneur. Adventurer. Constant and engaged traveler.
María Teresa Rodríguez
María Teresa Rodríguez
Service Delivery Mexico
Responsible of keeping our clients satisfied through managing projects, fixing any reliability issues, tracking service metrics, managing budgets and leading professionals assigned to deliver the services. More than 20 years of operational experience, having been responsible of operations, participating and then managing numerous operations projects. Always looking for better ways, in work, in life. Family is the most important asset in the world.
Luis Marcos
Senior Manager Barcelona
I have a deep understanding of business banking technology and a wide experience in financial institution integration, merging applications, systems and processes. I enjoy being part of large projects with multi-actors where different streams have to be coordinated: IT/process implementation, organization & change management are my drivers.
Ramón Fernández Oliva
Ramón Fernández Oliva
Senior Manager Madrid
My expertise resides in driving change for large organizations in projects that have a strong impact on persons, technology and processes. I enjoy getting down to the details in order to guarantee a practical application of our recommendantions. Measuring results and being accountable for the delivery are my goals. Cooking is among my top passions, taking care of every single little ingredient to provide the best experience.
You

We’re hiring

We look for professionals with three important attributes: The ability to work in a constantly changing space, a desire to work in the field of operations and a focus on doing what is best for the client.

Our dream started back in 2002, where we saw a clear opportunity for our clients to add value to their operations. We founded GAMMA MANAGEMENT, were we specialized in operational efficiency by implementing Six Sigma.

For over 13 years we focused on two areas: strategy definition and productivity & efficiency.  But the market evolved looking for companies that could cover all the operational value chain, from definition to implementation.

Thus, in 2015, our strong entrepreneurial spirit compelled us to further our ambitions and look for growth. We partnered with GRUPOBC (a leading BPO banking outsourcer with consolidated operations in LATAM and Europe). GAMMA MANAGEMENT became GAMMABC.

In 2018 we launched our consulting practice in Mexico with leading financial institutions and our strategic plan for the period 2019-2021 is heading us towards our LATAM expansion.
When it comes to building a strong business relationship, we have put in place the values that our sports background has provided us with: discipline, planning, self-motivation, hard work, humility, teamwork, drive, sportsmanship, endurance and success.

Our values have helped us become a fully client oriented company.

Besides that, we are very proud of keeping a strong entrepreneurial attitude, developing continous excellence in our delivery with a goal oriented mind for our clients, through our company GAMMABC.
We strongly believe in connected enterprises.

Our aim is to develop services with the best people and top partners, acquiring internal and external talent to surpass the objectives of our clients.
We want to become the best available partner for our clients in the field of operations, applying our entrepreneurial spirit and deep industry knowledge while adding value to the entirety of the operational value chain.

Contact

GAMMABC

Travessera de Gràcia, 58. Ático
08006 · Barcelona
Spain

C/Proción 1, planta 2
28224 · Madrid
Spain

Periférico Sur 3325, Piso 1, San Jerónimo Lídice
10200 · Jardines del Pedregal, CDMX
México

talk2us@gammamanagement.com

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